Hi there Cafe people.

With 2010 before us, rich with promise and full of potential, it is time to consider what we are going to do differently this coming year.

Alchemy is now addicted to innovation, and you will see from us, new products, better communication, refined service, and lots of new ways for you to make more money using our fantastic naturally flavoured coffee syrups and chai latte syrup. We have employed a new ‘Flavourista’ to come up with new products, for lattes, frappes, mochas and chocolates (hot and cold). We are going to be launching our new website very soon, and it will be really useful for ordering as well as packed with resources to make your lives easier as syrup users.

We are planning to provide you with lots of innovative new ways to grow your sales and profits, as well as broading your drink offering without having to buy more ’stuff’.

From your own point of view, have you thought what you are going to change to make the most of 2010?

Are you going to look at your menu? Spend some time training your staff in upselling? improving customer service? high margin drink making?

It is worth taking some time now, thinking “What 3 things can I do that will make my business more profitable in 2010?”

Write them down, then set about to make those changes happen.

you will be glad you did.

Cordially Yours.

Michael Bishop.

The Cordial Guy.